The ACR Neo 3PG gas stove is a perfect blend of modern style, advanced functionality, and cosy warmth. With its contemporary design and impressive range of features, this stove provides an inviting focal point for any living space.
The Neo 3PG’s elegant design is highlighted by its unique single-leg pedestal base, which lends the stove a sleek and minimalist aesthetic. This contemporary look enhances the decor of any room, while the realistic ceramic logs create the effect of a wood-burning fire, whether the stove is on or off.
With its triple-aspect viewing windows, this stove offers unparalleled flame visibility. Enjoy the immersive and radiant beauty of the fire from various vantage points around the room, adding to the stove’s appeal as a centrepiece.
Operation is effortless, thanks to the included remote control, which allows you to adjust the temperature, turn the stove on or off, and set it to thermostatic mode with ease. For added safety, the remote also features a child-lock function. For even greater control and convenience, you can upgrade to the optional MyFire package, enabling you to monitor and manage the stove from your smartphone or tablet via Wi-Fi.
The Neo 3PG offers optional LED lighting to enhance the effect of the flames, casting an even more realistic and captivating glow. These additional lights add a dynamic, stylish touch to the overall design, making the stove a true statement piece in your home.
Installation flexibility is another standout feature, with the choice of top, rear horizontal, or vertical chimney venting options. This adaptability ensures that the stove can be installed to suit the specific requirements of your home.
Combining modern aesthetics, versatile functionality, and advanced features, the ACR Neo 3PG Gas Stove is the ideal choice for creating a cosy yet stylish atmosphere in any contemporary home.
Features & Benefits
- Contemporary Design: The sleek single-leg pedestal base enhances the modern aesthetic.
- Realistic Ceramic Logs: Authentically crafted logs replicate the look of a real wood fire.
- Triple Viewing: Three windows offer outstanding visibility of the flames from multiple angles.
- Remote Control: Easily adjust the settings, including heat, via the intuitive remote control.
- MyFire App Control: Optional app for remote operation via smartphone or tablet.
- LED Lighting Effects: Optional base lights add depth and dynamic visual interest to the flames.
- Versatile Installation: Multiple flue options ensure a flexible and convenient setup.
| Overall Height | 1065mm |
|---|---|
| Overall Width | 490mm |
| Overall Depth | 390mm |
| Height to Centre of Rear Flue (D) | 920mm |
| Width to Centre of Top Flue (E) | 245mm |
| Rear to Centre of Top Flue (F) | 145mm |
We offer Free Standard Delivery via a single-driver service. Your order will arrive on a vehicle approximately the size of a fire engine. If your location has limited access, such as narrow roads, low bridges, or tight driveways, please inform us in advance so we can plan accordingly.
The delivery vehicle is equipped with a tail lift, allowing the driver to safely lower your palletised goods. Each order is securely packed onto a pallet and maneuvered with a pallet truck. While the driver will bring it as close as possible to your property, the pallet truck requires a solid, level surface to operate. It cannot be moved over gravel, steps, steep inclines, or uneven terrain. Please ensure there is at least a 1-metre-wide clear access point for the pallet.
Important: Our delivery drivers are not insured to unpack goods or move items inside your home.
Additional Items: Fitting Kits and Liner Packs may arrive separately via courier, often on the same day.
Delivery Times & Scheduling
If an item is marked as “7 to 10 day delivery,” this is the fastest available timeframe, excluding weekends. When placing your order, you’ll be prompted to select your preferred delivery date. Please note that offshore deliveries require additional transit time; we’ll contact you directly to confirm arrangements.
Deliveries are scheduled for weekdays only (Monday to Friday), typically between 9:00 AM and 6:00 PM.
⚠️ Do not schedule tradespeople (e.g., plumbers, fitters, or contractors) until you have received your delivery in full. While we aim to deliver on time, unexpected delays can occur, and we want to help you avoid unnecessary disruption or costs.
Click here to see our delivery policy
We understand that in a perfect world, every customer would adore their purchase. However, we also recognise that sometimes an item might not meet your needs. In the unlikely event that your purchase from The Wood Stove Shop isn’t suitable, we’re proud to offer a 14-Day No Quibble Refund Policy, providing you peace of mind when shopping with us. This policy gives you 14 days to decide whether to keep the item or return it for a refund.
Our returns policy aligns with the Consumer Contract Regulations, effective 13/06/2014. These regulations grant customers the unconditional right to cancel online, phone, or catalogue orders within 14 days of delivery. To exercise this right, simply notify us via email or letter within this period. Unfortunately, we cannot process cancellations over the phone.
Choosing the Right Product
To minimise the risk of returns, our team is here to guide you in selecting the perfect product for your needs. If you have questions about installation, we highly recommend consulting a HETAS or Gas Safe engineer before placing an order. They can help ensure compatibility with your installation system. Contact us at orders@thewoodstoveshop.co.uk or call us on 07763 619461.
Conditions for Refunds
To qualify for a refund:
- Items must be returned in their original packaging and in a good, unused condition.
We advise photographing the product before returning it to document its condition. Please note, refunds exclude additional delivery services if the return is due to unsuitability.
Our Returns Process
1) Notify Us
Email us at orders@thewoodstoveshop.co.uk within 14 days of delivery to start the returns process.
2) Receive Instructions
Our team will provide detailed instructions, including how to package the item securely and any associated costs.
Collection Cost/Options
Arranged by Us: For large or heavy items, we can arrange collection. The fees for this service are:
- Parcel Collection: £50 per parcel
- Pallet Collection: £150 per pallet
Items must be packaged securely. Palleted items must be strapped to prevent damage. Our team will guide you through this process. Collection charges will be deducted from your refund.
Arranged by You: You may return items yourself. Ensure they are packaged securely and contact us for the appropriate return address.
Inspection and Refund
Returned goods are inspected for resalable condition. Refunds are processed within 7-10 days after receipt. If items are not in acceptable condition, deductions may apply.
Damaged or Faulty Products
If your item arrives damaged or develops a fault, follow these steps:
Inspect the item upon delivery and refuse it if the damage is evident. Notify us immediately by phone at 07763 619461 or email orders@thewoodstoveshop.co.uk.
If damage is discovered after delivery, contact us within 48 hours.
Under the Consumer Rights Act 2015, faults reported within 30 days qualify for a full refund, repair, or replacement. For faults reported after 30 days, we’ll work with the manufacturer to resolve the issue.
Contact Information
We strive to provide a timely and personalised assistance to ensure your satisfaction.
Our regular business hours are as follows:
Monday to Saturday: 8:00 AM - 5:00 PM
Sunday: 10:00 AM - 4:00 PM
Business Name: The Wood Stove Shop
Call Us:
07763 619461
Email Us:
orders@thewoodstoveshop.co.uk
Thank you for choosing The Wood Stove Shop. We’re committed to ensuring your satisfaction and look forward to assisting you.
The ACR Neo 3PG gas stove is a perfect blend of modern style, advanced functionality, and cosy warmth. With its contemporary design and impressive range of features, this stove provides an inviting focal point for any living space.
The Neo 3PG’s elegant design is highlighted by its unique single-leg pedestal base, which lends the stove a sleek and minimalist aesthetic. This contemporary look enhances the decor of any room, while the realistic ceramic logs create the effect of a wood-burning fire, whether the stove is on or off.
With its triple-aspect viewing windows, this stove offers unparalleled flame visibility. Enjoy the immersive and radiant beauty of the fire from various vantage points around the room, adding to the stove’s appeal as a centrepiece.
Operation is effortless, thanks to the included remote control, which allows you to adjust the temperature, turn the stove on or off, and set it to thermostatic mode with ease. For added safety, the remote also features a child-lock function. For even greater control and convenience, you can upgrade to the optional MyFire package, enabling you to monitor and manage the stove from your smartphone or tablet via Wi-Fi.
The Neo 3PG offers optional LED lighting to enhance the effect of the flames, casting an even more realistic and captivating glow. These additional lights add a dynamic, stylish touch to the overall design, making the stove a true statement piece in your home.
Installation flexibility is another standout feature, with the choice of top, rear horizontal, or vertical chimney venting options. This adaptability ensures that the stove can be installed to suit the specific requirements of your home.
Combining modern aesthetics, versatile functionality, and advanced features, the ACR Neo 3PG Gas Stove is the ideal choice for creating a cosy yet stylish atmosphere in any contemporary home.
Features & Benefits
- Contemporary Design: The sleek single-leg pedestal base enhances the modern aesthetic.
- Realistic Ceramic Logs: Authentically crafted logs replicate the look of a real wood fire.
- Triple Viewing: Three windows offer outstanding visibility of the flames from multiple angles.
- Remote Control: Easily adjust the settings, including heat, via the intuitive remote control.
- MyFire App Control: Optional app for remote operation via smartphone or tablet.
- LED Lighting Effects: Optional base lights add depth and dynamic visual interest to the flames.
- Versatile Installation: Multiple flue options ensure a flexible and convenient setup.
| Overall Height | 1065mm |
|---|---|
| Overall Width | 490mm |
| Overall Depth | 390mm |
| Height to Centre of Rear Flue (D) | 920mm |
| Width to Centre of Top Flue (E) | 245mm |
| Rear to Centre of Top Flue (F) | 145mm |
We offer Free Standard Delivery via a single-driver service. Your order will arrive on a vehicle approximately the size of a fire engine. If your location has limited access, such as narrow roads, low bridges, or tight driveways, please inform us in advance so we can plan accordingly.
The delivery vehicle is equipped with a tail lift, allowing the driver to safely lower your palletised goods. Each order is securely packed onto a pallet and maneuvered with a pallet truck. While the driver will bring it as close as possible to your property, the pallet truck requires a solid, level surface to operate. It cannot be moved over gravel, steps, steep inclines, or uneven terrain. Please ensure there is at least a 1-metre-wide clear access point for the pallet.
Important: Our delivery drivers are not insured to unpack goods or move items inside your home.
Additional Items: Fitting Kits and Liner Packs may arrive separately via courier, often on the same day.
Delivery Times & Scheduling
If an item is marked as “7 to 10 day delivery,” this is the fastest available timeframe, excluding weekends. When placing your order, you’ll be prompted to select your preferred delivery date. Please note that offshore deliveries require additional transit time; we’ll contact you directly to confirm arrangements.
Deliveries are scheduled for weekdays only (Monday to Friday), typically between 9:00 AM and 6:00 PM.
⚠️ Do not schedule tradespeople (e.g., plumbers, fitters, or contractors) until you have received your delivery in full. While we aim to deliver on time, unexpected delays can occur, and we want to help you avoid unnecessary disruption or costs.
Click here to see our delivery policy
We understand that in a perfect world, every customer would adore their purchase. However, we also recognise that sometimes an item might not meet your needs. In the unlikely event that your purchase from The Wood Stove Shop isn’t suitable, we’re proud to offer a 14-Day No Quibble Refund Policy, providing you peace of mind when shopping with us. This policy gives you 14 days to decide whether to keep the item or return it for a refund.
Our returns policy aligns with the Consumer Contract Regulations, effective 13/06/2014. These regulations grant customers the unconditional right to cancel online, phone, or catalogue orders within 14 days of delivery. To exercise this right, simply notify us via email or letter within this period. Unfortunately, we cannot process cancellations over the phone.
Choosing the Right Product
To minimise the risk of returns, our team is here to guide you in selecting the perfect product for your needs. If you have questions about installation, we highly recommend consulting a HETAS or Gas Safe engineer before placing an order. They can help ensure compatibility with your installation system. Contact us at orders@thewoodstoveshop.co.uk or call us on 07763 619461.
Conditions for Refunds
To qualify for a refund:
- Items must be returned in their original packaging and in a good, unused condition.
We advise photographing the product before returning it to document its condition. Please note, refunds exclude additional delivery services if the return is due to unsuitability.
Our Returns Process
1) Notify Us
Email us at orders@thewoodstoveshop.co.uk within 14 days of delivery to start the returns process.
2) Receive Instructions
Our team will provide detailed instructions, including how to package the item securely and any associated costs.
Collection Cost/Options
Arranged by Us: For large or heavy items, we can arrange collection. The fees for this service are:
- Parcel Collection: £50 per parcel
- Pallet Collection: £150 per pallet
Items must be packaged securely. Palleted items must be strapped to prevent damage. Our team will guide you through this process. Collection charges will be deducted from your refund.
Arranged by You: You may return items yourself. Ensure they are packaged securely and contact us for the appropriate return address.
Inspection and Refund
Returned goods are inspected for resalable condition. Refunds are processed within 7-10 days after receipt. If items are not in acceptable condition, deductions may apply.
Damaged or Faulty Products
If your item arrives damaged or develops a fault, follow these steps:
Inspect the item upon delivery and refuse it if the damage is evident. Notify us immediately by phone at 07763 619461 or email orders@thewoodstoveshop.co.uk.
If damage is discovered after delivery, contact us within 48 hours.
Under the Consumer Rights Act 2015, faults reported within 30 days qualify for a full refund, repair, or replacement. For faults reported after 30 days, we’ll work with the manufacturer to resolve the issue.
Contact Information
We strive to provide a timely and personalised assistance to ensure your satisfaction.
Our regular business hours are as follows:
Monday to Saturday: 8:00 AM - 5:00 PM
Sunday: 10:00 AM - 4:00 PM
Business Name: The Wood Stove Shop
Call Us:
07763 619461
Email Us:
orders@thewoodstoveshop.co.uk
Thank you for choosing The Wood Stove Shop. We’re committed to ensuring your satisfaction and look forward to assisting you.