⬅ Back to Portway Stoves
The Portway Arundel Multifuel Stove offers a flawless combination of modern design, exceptional performance, and eco-conscious heating. Designed with the utmost attention to detail, this stove is DEFRA-approved and EcoDesign-compliant, making it a perfect choice for those living in UK smoke control areas who refuse to compromise on either style or environmental responsibility.
Crafted with a stunning metallic black finish, the Portway Arundel Multifuel Stove makes a bold statement in any space, while its sleek, contemporary aesthetics blend seamlessly with both traditional and modern interiors. The large viewing window offers a crystal-clear view of the enchanting flames, elevating the atmosphere of any room. Plus, the innovative Cleanburn airwash system ensures that the glass stays sparkling clean, allowing you to enjoy the fire without any distractions.
Efficiency is at the heart of the Arundel stove. With its impressive Class A+ rating, it provides excellent heat output with minimal environmental impact. The stove has been engineered for maximum performance, so you can bask in the warmth and comfort it provides, knowing it’s also meeting the highest eco-friendly standards. Simple primary and secondary air controls make it easy to fine-tune the heat to your desired level, making this stove as user-friendly as it is efficient.
The versatility of the Portway Arundel is another feature that sets it apart. Whether you prefer the traditional aroma of wood, the reliable heat of coal, or the cleaner-burning smokeless fuel, this stove accommodates all, giving you the freedom to choose your fuel type based on availability, cost, and personal preference. Built for the long haul, this stove comes with an impressive 10-year guarantee, ensuring peace of mind as you enjoy both its beauty and reliable performance for many years to come.
Key Features:
- DEFRA-Approved & EcoDesign Compliant: Ideal for use in smoke control areas, meeting strict emissions standards.
- Sleek Metallic Black Finish: A contemporary and elegant appearance that complements any home decor.
- Large Clean-View Window: Enjoy an unobstructed view of the dancing flames while the Cleanburn airwash system keeps the glass clear.
- Class A+ Efficiency Rating: Designed to deliver efficient heat with minimal environmental impact.
- Simple Controls: Easily manage the heat with primary and secondary air controls for intuitive operation.
- Versatile Fuel Capability: Burn wood, coal, or smokeless fuel for maximum flexibility to meet your heating needs.
- Long-Term Durability: Backed by a 10-year guarantee, providing assurance of quality and performance.
View our full range of Portway Stoves for more designs and features.
We offer Free Standard Delivery via a single-driver service. Your order will arrive on a vehicle approximately the size of a fire engine. If your location has limited access, such as narrow roads, low bridges, or tight driveways, please inform us in advance so we can plan accordingly.
The delivery vehicle is equipped with a tail lift, allowing the driver to safely lower your palletised goods. Each order is securely packed onto a pallet and maneuvered with a pallet truck. While the driver will bring it as close as possible to your property, the pallet truck requires a solid, level surface to operate. It cannot be moved over gravel, steps, steep inclines, or uneven terrain. Please ensure there is at least a 1-metre-wide clear access point for the pallet.
Important: Our delivery drivers are not insured to unpack goods or move items inside your home.
Additional Items: Fitting Kits and Liner Packs may arrive separately via courier, often on the same day.
Delivery Times & Scheduling
If an item is marked as “7 to 10 day delivery,” this is the fastest available timeframe, excluding weekends. When placing your order, you’ll be prompted to select your preferred delivery date. Please note that offshore deliveries require additional transit time; we’ll contact you directly to confirm arrangements.
Deliveries are scheduled for weekdays only (Monday to Friday), typically between 9:00 AM and 6:00 PM.
⚠️ Do not schedule tradespeople (e.g., plumbers, fitters, or contractors) until you have received your delivery in full. While we aim to deliver on time, unexpected delays can occur, and we want to help you avoid unnecessary disruption or costs.
Click here to see our delivery policy
We understand that in a perfect world, every customer would adore their purchase. However, we also recognise that sometimes an item might not meet your needs. In the unlikely event that your purchase from The Wood Stove Shop isn’t suitable, we’re proud to offer a 14-Day No Quibble Refund Policy, providing you peace of mind when shopping with us. This policy gives you 14 days to decide whether to keep the item or return it for a refund.
Our returns policy aligns with the Consumer Contract Regulations, effective 13/06/2014. These regulations grant customers the unconditional right to cancel online, phone, or catalogue orders within 14 days of delivery. To exercise this right, simply notify us via email or letter within this period. Unfortunately, we cannot process cancellations over the phone.
Choosing the Right Product
To minimise the risk of returns, our team is here to guide you in selecting the perfect product for your needs. If you have questions about installation, we highly recommend consulting a HETAS or Gas Safe engineer before placing an order. They can help ensure compatibility with your installation system. Contact us at orders@thewoodstoveshop.co.uk or call us on 07763 619461.
Conditions for Refunds
To qualify for a refund:
- Items must be returned in their original packaging and in a good, unused condition.
We advise photographing the product before returning it to document its condition. Please note, refunds exclude additional delivery services if the return is due to unsuitability.
Our Returns Process
1) Notify Us
Email us at orders@thewoodstoveshop.co.uk within 14 days of delivery to start the returns process.
2) Receive Instructions
Our team will provide detailed instructions, including how to package the item securely and any associated costs.
Collection Cost/Options
Arranged by Us: For large or heavy items, we can arrange collection. The fees for this service are:
- Parcel Collection: £50 per parcel
- Pallet Collection: £150 per pallet
Items must be packaged securely. Palleted items must be strapped to prevent damage. Our team will guide you through this process. Collection charges will be deducted from your refund.
Arranged by You: You may return items yourself. Ensure they are packaged securely and contact us for the appropriate return address.
Inspection and Refund
Returned goods are inspected for resalable condition. Refunds are processed within 7-10 days after receipt. If items are not in acceptable condition, deductions may apply.
Damaged or Faulty Products
If your item arrives damaged or develops a fault, follow these steps:
Inspect the item upon delivery and refuse it if the damage is evident. Notify us immediately by phone at 07763 619461 or email orders@thewoodstoveshop.co.uk.
If damage is discovered after delivery, contact us within 48 hours.
Under the Consumer Rights Act 2015, faults reported within 30 days qualify for a full refund, repair, or replacement. For faults reported after 30 days, we’ll work with the manufacturer to resolve the issue.
Contact Information
We strive to provide a timely and personalised assistance to ensure your satisfaction.
Our regular business hours are as follows:
Monday to Saturday: 8:00 AM - 5:00 PM
Sunday: 10:00 AM - 4:00 PM
Business Name: The Wood Stove Shop
Call Us:
07763 619461
Email Us:
orders@thewoodstoveshop.co.uk
Thank you for choosing The Wood Stove Shop. We’re committed to ensuring your satisfaction and look forward to assisting you.
⬅ Back to Portway Stoves
The Portway Arundel Multifuel Stove offers a flawless combination of modern design, exceptional performance, and eco-conscious heating. Designed with the utmost attention to detail, this stove is DEFRA-approved and EcoDesign-compliant, making it a perfect choice for those living in UK smoke control areas who refuse to compromise on either style or environmental responsibility.
Crafted with a stunning metallic black finish, the Portway Arundel Multifuel Stove makes a bold statement in any space, while its sleek, contemporary aesthetics blend seamlessly with both traditional and modern interiors. The large viewing window offers a crystal-clear view of the enchanting flames, elevating the atmosphere of any room. Plus, the innovative Cleanburn airwash system ensures that the glass stays sparkling clean, allowing you to enjoy the fire without any distractions.
Efficiency is at the heart of the Arundel stove. With its impressive Class A+ rating, it provides excellent heat output with minimal environmental impact. The stove has been engineered for maximum performance, so you can bask in the warmth and comfort it provides, knowing it’s also meeting the highest eco-friendly standards. Simple primary and secondary air controls make it easy to fine-tune the heat to your desired level, making this stove as user-friendly as it is efficient.
The versatility of the Portway Arundel is another feature that sets it apart. Whether you prefer the traditional aroma of wood, the reliable heat of coal, or the cleaner-burning smokeless fuel, this stove accommodates all, giving you the freedom to choose your fuel type based on availability, cost, and personal preference. Built for the long haul, this stove comes with an impressive 10-year guarantee, ensuring peace of mind as you enjoy both its beauty and reliable performance for many years to come.
Key Features:
- DEFRA-Approved & EcoDesign Compliant: Ideal for use in smoke control areas, meeting strict emissions standards.
- Sleek Metallic Black Finish: A contemporary and elegant appearance that complements any home decor.
- Large Clean-View Window: Enjoy an unobstructed view of the dancing flames while the Cleanburn airwash system keeps the glass clear.
- Class A+ Efficiency Rating: Designed to deliver efficient heat with minimal environmental impact.
- Simple Controls: Easily manage the heat with primary and secondary air controls for intuitive operation.
- Versatile Fuel Capability: Burn wood, coal, or smokeless fuel for maximum flexibility to meet your heating needs.
- Long-Term Durability: Backed by a 10-year guarantee, providing assurance of quality and performance.
View our full range of Portway Stoves for more designs and features.
We offer Free Standard Delivery via a single-driver service. Your order will arrive on a vehicle approximately the size of a fire engine. If your location has limited access, such as narrow roads, low bridges, or tight driveways, please inform us in advance so we can plan accordingly.
The delivery vehicle is equipped with a tail lift, allowing the driver to safely lower your palletised goods. Each order is securely packed onto a pallet and maneuvered with a pallet truck. While the driver will bring it as close as possible to your property, the pallet truck requires a solid, level surface to operate. It cannot be moved over gravel, steps, steep inclines, or uneven terrain. Please ensure there is at least a 1-metre-wide clear access point for the pallet.
Important: Our delivery drivers are not insured to unpack goods or move items inside your home.
Additional Items: Fitting Kits and Liner Packs may arrive separately via courier, often on the same day.
Delivery Times & Scheduling
If an item is marked as “7 to 10 day delivery,” this is the fastest available timeframe, excluding weekends. When placing your order, you’ll be prompted to select your preferred delivery date. Please note that offshore deliveries require additional transit time; we’ll contact you directly to confirm arrangements.
Deliveries are scheduled for weekdays only (Monday to Friday), typically between 9:00 AM and 6:00 PM.
⚠️ Do not schedule tradespeople (e.g., plumbers, fitters, or contractors) until you have received your delivery in full. While we aim to deliver on time, unexpected delays can occur, and we want to help you avoid unnecessary disruption or costs.
Click here to see our delivery policy
We understand that in a perfect world, every customer would adore their purchase. However, we also recognise that sometimes an item might not meet your needs. In the unlikely event that your purchase from The Wood Stove Shop isn’t suitable, we’re proud to offer a 14-Day No Quibble Refund Policy, providing you peace of mind when shopping with us. This policy gives you 14 days to decide whether to keep the item or return it for a refund.
Our returns policy aligns with the Consumer Contract Regulations, effective 13/06/2014. These regulations grant customers the unconditional right to cancel online, phone, or catalogue orders within 14 days of delivery. To exercise this right, simply notify us via email or letter within this period. Unfortunately, we cannot process cancellations over the phone.
Choosing the Right Product
To minimise the risk of returns, our team is here to guide you in selecting the perfect product for your needs. If you have questions about installation, we highly recommend consulting a HETAS or Gas Safe engineer before placing an order. They can help ensure compatibility with your installation system. Contact us at orders@thewoodstoveshop.co.uk or call us on 07763 619461.
Conditions for Refunds
To qualify for a refund:
- Items must be returned in their original packaging and in a good, unused condition.
We advise photographing the product before returning it to document its condition. Please note, refunds exclude additional delivery services if the return is due to unsuitability.
Our Returns Process
1) Notify Us
Email us at orders@thewoodstoveshop.co.uk within 14 days of delivery to start the returns process.
2) Receive Instructions
Our team will provide detailed instructions, including how to package the item securely and any associated costs.
Collection Cost/Options
Arranged by Us: For large or heavy items, we can arrange collection. The fees for this service are:
- Parcel Collection: £50 per parcel
- Pallet Collection: £150 per pallet
Items must be packaged securely. Palleted items must be strapped to prevent damage. Our team will guide you through this process. Collection charges will be deducted from your refund.
Arranged by You: You may return items yourself. Ensure they are packaged securely and contact us for the appropriate return address.
Inspection and Refund
Returned goods are inspected for resalable condition. Refunds are processed within 7-10 days after receipt. If items are not in acceptable condition, deductions may apply.
Damaged or Faulty Products
If your item arrives damaged or develops a fault, follow these steps:
Inspect the item upon delivery and refuse it if the damage is evident. Notify us immediately by phone at 07763 619461 or email orders@thewoodstoveshop.co.uk.
If damage is discovered after delivery, contact us within 48 hours.
Under the Consumer Rights Act 2015, faults reported within 30 days qualify for a full refund, repair, or replacement. For faults reported after 30 days, we’ll work with the manufacturer to resolve the issue.
Contact Information
We strive to provide a timely and personalised assistance to ensure your satisfaction.
Our regular business hours are as follows:
Monday to Saturday: 8:00 AM - 5:00 PM
Sunday: 10:00 AM - 4:00 PM
Business Name: The Wood Stove Shop
Call Us:
07763 619461
Email Us:
orders@thewoodstoveshop.co.uk
Thank you for choosing The Wood Stove Shop. We’re committed to ensuring your satisfaction and look forward to assisting you.